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About Us


Smart User & Silicon Lighting (VEU Accredited Person) participates in the Victorian Energy Upgrades (VEU) program to deliver energy efficiency improvements which are more affordable for consumers, and reduces their long term energy consumption. Our accreditation can be found at the Victorian Energy Upgrades. We have helped over 100,000 homes and businesses save energy by using more energy efficient products and changed over 1 MILLION inefficient globes to LEDs under VEU program.

Smart User is now embarking on a new journey by providing consumers with the highly energy efficient heat pump hot water systems and Solar PV to help Victorians reduce their energy bills and greenhouse gas emissions.

Free Heat Pump Hot Water System Upgrade


Under Victoria Energy Upgrades Program (VEU Program)

Smart User can help you upgrade your existing electric hot water system to a heat pump free of charge under VEU Program. Free product + Free installation by our licensed electricians and plumbers. You can save up to $930 per year. If you are currently using electric hot water system, you can enjoy a 50% discount after the Government rebate. Three sizes available, Basic version: 155L (1-3 people Family); Large: 260L (3-5 people Family ); Extra Large: 310L (4-6 People Family ); Large or Extra large, Additional $500 upgrade fee will apply.

Free Residential & Commercial LED Upgrade


Under Victoria Energy Upgrades Program (VEU Program)

Our group of over 40 A grade electricians can help you upgrade your old incandescent globes, CFL globes, halogen globes and downlights to our new energy saving LED globes for FREE. Our LED globes can save you up to 85% of your lighting bill. Our lighting activities are operated under ‘Silicon Lighting’ and we have changed 500,000 inefficient globes to LED in the last 12 months.

Free Water Efficiency Shower Head


Free Upgrade Free Installation, 100% Free Brand New Water Effecient Shower Head Under Victoria Energy Upgrades Program. Reduce water use in shower, Less energy used in heating shower water, 3 Years warranty on Shower Head.

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Solar Panel System


Cleaner, Greener Solar System for Everyone. At SmartUser, our mission is to save you big money by making your home as energy efficient as possible. We offer premium solar systems guaranteed to perform in the harsh Australian climate. Get connected with our professional solar expert for an obligation free quote today and place your residential solar power installation project in the hands of a team you can trust.

Smart In-Home Display


Smart In-Home Display connects directly to your in-home smart electricity meter and sends data directly to your phone or chosen device; tracking and reporting your real-time electricity usage.

Solar Panel System


Cleaner, Greener Solar System for Everyone. At SmartUser, our mission is to save you big money by making your home as energy efficient as possible. We offer premium solar systems guaranteed to perform in the harsh Australian climate. Get connected with our professional solar expert for an obligation free quote today and place your residential solar power installation project in the hands of a team you can trust.

Our Processes


Book Online/ Call us/ Visit our shopping centre store

Consultation & Make an Appointment

Installation

Start Saving!